PRIVACY POLICY

LAST UPDATED: 22 May 2026

  • 1. Introduction
    CommuniPro (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
  • 2. Information We Collect

    We may collect personal information that you voluntarily provide when you:

    • -Fill out a contact or quote request form
    • -Request service information
    • -Communicate with us via email or WhatsApp

    This may include:

    • -Full names
    • -Email address
    • -Phone number/-s
    • -Physical address (for service availability checks)
    • -Any additional information you provide
  • 3. How We Use Your Information

    We use your information to:

    • -Provide tailored service recommendations
    • -Check service availability in your area
    • -Respond to enquiries and requests
    • -Provide quotations and service information
    • -Improve our website and customer experience
  • 4. Sharing Your Information

    We do not sell your personal information.

    We may share your information with trusted third parties when necessary to provide services, including:

    • -Internet service providers (e.g. Afrihost, DFA, Link Africa, Axxess, Vodacom, MTN, Telkom, etc.)
    • -Infrastructure/network providers (fibre networks)
    • -Service fulfilment partners

    These third parties are only given the information necessary to assist with your request.
  • 5. Third-Party Services

    Our website may use third-party tools such as:

    • *Google Maps (to display locations)
    • *External coverage checkers (e.g. Afrihost, DFA, Link Africa, Axxess, Vodacom, MTN, Telkom, etc.)

    These services may collect information in accordance with their own privacy policies.
  • 6. Cookies and Website Data

    We may use cookies and similar technologies to:

    • *Improve website functionality
    • *Understand how visitors use our site

    You can manage cookie preferences through your browser settings.
  • 7. Data Protection and Security

    We take reasonable steps to protect your personal information from:

    • -Loss
    • -Misuse
    • -Unauthorised access

    However, no online transmission is ever 100% secure.
  • 8. Your Rights (POPIA Compliance)

    In terms of the Protection of Personal Information Act (POPIA), you have the right to:

    • -Access your personal information
    • -Request correction of inaccurate data
    • -Request deletion of your data (where applicable)
    • -Object to the processing of your information

    To exercise these rights, please contact us using the details below.
  • 9. Retention of Information

    We retain your information only as long as necessary to:

    • -Fulfil your request
    • -Comply with legal obligations
    • -Provide ongoing services (if applicable)
  • 10. Contact Us

    If you have questions about this Privacy Policy or your personal information, please contact us through the contact page or by mailing us:

    promotions@communipro.co.za
  • 11. Updates to this Policy
    We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated"-date.